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Dear Customers,

We are unable to process paypal and credit card payments on this website.

Please order via our main website to place any orders.
Apologies for any inconvenience caused.


www.helioshealth.com.au


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Dear Customers,

We are unable to process paypal and credit card payments on this website.

Please order via our main website to place any orders.
Apologies for any inconvenience caused.


www.helioshealth.com.au

Tinti Fun in the Tub
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FAQs



Cleaning


How to clean the bath tub?

Simply rinse it out with clean water after use.


Does Tinti discolour acrylic bath tubs?
To date there have been no reported incidents of this happening.


Can joints around the bath tub become discoloured?
Smooth surfaces can be rinsed - joints may become discoloured under certain circumstances and should therefore not come into direct contact with the products to be on the safe side.


Can your hair become discoloured?
No discoloration should occur if the products are used properly i.e. painting soap should not be used on your hair. Any discoloration caused by improper use is completely harmless and will wash out after a few days using normal shampoo.


What can I do if colour gets onto a towel or something similar?
We are unable to give a general statement on stain removal because of the large variety of different textiles on the market.

 


Health


Which colours are used?
The natural colours used are produced from plants and flowers. Safe and tested colourings that have been approved for cosmetics are exclusively used for all Tinti products.


Are the bathwater colours suitable for sensitive skin or neurodermatitis?
We have only received positive feedback in this respect so far.


What is used for cleaning instead of soap?
The cleaning agents in bath foam, painting soap, bath confetti and kneading soap are wash-active substances, so-called surfactants. In contrast to soap, their pH value lies in the range neutral to the skin.


Is the crackling effect a dangerous chemical reaction?
The crackling effect is a purely physical process. The crackling effect is produced by releasing carbon dioxide (CO2), a similar principle to opening a bottle of mineral water.
Therefore, the crackling effect is completely safe.


Why is it important that Tinti products do not contain preservatives?
All Tinti products contain no preservatives (in compliance with current legislation) so that children's delicate skin is not exposed to any unnecessary stresses and strains.


Is there any concern about swallowing bathwater whilst using the bathwater colours?
There is no risk whatsoever as all raw materials in them are harmless to health and tested in accordance with the current directives and legislation. We also only use ingredients from the food sector. The bathwater colour tablets contain a natural bitter constituent of grapefruit that should cause children to spit out the water instead of swallowing it.


Is there any concern about swallowing crackling magic or crackling bathwater?
There is no risk whatsoever as all raw materials in them are harmless to health and tested in accordance with the current directives and legislation. We also only use ingredients from the food sector.


Can Tinti products cause allergies?
All ingredients used are tested in compliance with the Cosmetics Directive and rated as "safe." However, a reaction cannot be ruled out entirely as healthy and natural raw materials (such as fruit or nuts) can also cause reactions. The list of ingredients should be read carefully. Our raw materials guide can be found at > www.tinti.eu


Can the products be used by children under the age of 3 years old?
The products can be used from the age of one under supervision. Crackling bath pops should not be used by children who are easily frightened because of the noise that they generate.


 

Miscellaneous


Can the products be combined with each other?
All Tinti products can be combined with each other - this makes for a different bathing experience time after time.


Is the foam in the Bath foam also coloured?
According to the very latest scientific findings, it is not possible to colour the foam.


Does the red crackling care bath also foam?
The red crackling care bath nurtures the skin, crackles in the water and colours the water red, but it does not generate any foam.


How many different contents are there in the magic bath?
There are currently 50 different surprises to collect in the magic bath.


What is the correct way to use the kneading soap?
The kneading soap works in the same way as normal kneading clay. Different figures and shapes can be created with dry hands and then your hands can be rinsed under the water. The product can also be used like a normal bar of soap and kept near the sink to be used on another occasion.


How is the magic towel used?
Remove the wrapper and simply place it in the water. A cuddly towel with a fun Tinti motif will soon emerge after a short time.


Are the products manufactured to any quality standards?
Cosmetics are manufactured to the recognized Cosmetics GMP (Good Manufacturing Practice). Ongoing quality controls take place during and after production.


Are animal experiments carried out in the development of Tinti products?
Animal experiments are not carried out in the manufacture or the development of the finished products.


I have a retail store, how can I become one of your stockists?
Simply contact us the Australian distributors Helios Health & Beauty Pty Ltd using our contact information below, click on "Contact Us".



Warranty information
Tinti products offer the highest standards in terms of quality. However, in the event that there should be any reason for complaint regarding the use of Tinti Products in Australia, this should be sent to Helios Health & Beauty Pty Ltd using our contact information below, click on "Contact Us".


Your suggestions, ideas or product proposals
To further improve our range of products and meet our customers' wishes as best we can, we are always happy to receive your suggestions, ideas and product proposals.


Please feel free to send us an email using our contact information below, click on "Contact Us".


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